We're here to help. Whether you have a question about Lotta, need assistance with your account, want to report a safety or privacy concern, found a bug, or simply have feedback to share, you can reach us through the contact options below.
Contact
Need help, have a question, or want to report an issue?
Choose the contact method that best matches your request.
General Support
Questions about your account, features, or how to use Lotta.
Email: [email protected]
Response: 24–48 hours
Privacy & Data
Privacy concerns, data requests, or GDPR/DPDP inquiries.
Email: [email protected]
Response: 5–7 business days
Safety & Abuse
Report abuse, harassment, suspected minors, CSAE, CSAM, or other safety concerns.
Email: [email protected]
Response: Priority — within 24 hours
Bug Reports
Report technical issues, bugs, crashes, or platform errors.
Email: [email protected]
Response: 48–72 hours
Feedback & Suggestions
Share feature requests, suggestions, or general feedback about Lotta.
Email: [email protected]
Response: 1–2 weeks
Community
Join the Lotta community or follow us for updates.
- Discord: discord.com/invite/bdNSjRzUqV
- Instagram: instagram.com/lottadotlol
- X / Twitter: x.com/lottadotlol
For Urgent Safety Concerns
If someone is in immediate danger, contact your local emergency services or appropriate authorities.
For urgent Lotta safety and child-safety reports, contact [email protected].